Help Center2022-04-11T06:53:56+08:00

Question about Borrowing

How can I do after submitted the borrowing request?2022-02-01T00:55:10+08:00

After submitted the borrowing request, you may start your rental processes. (more…)

How to search the items?2022-02-01T01:00:59+08:00

You can use our search function to search the items that you want. (more…)

How to create an account in Rentolf?2022-01-30T08:56:07+08:00

It is easy to create an account in Rentolf for borrowing items. (more…)

How to change the default language?2022-01-30T08:47:27+08:00

You can change the default language in our APP and web plaform. (more…)

How to borrow an item?2022-01-30T08:36:03+08:00

After registered your account, you can borrow the item from the hosts / lenders. You can browse the items by categories and collections. (more…)

How to update your personal information?2022-01-30T08:22:39+08:00

You can change the personal information (e.g. Name, Gender, Newsletter preference, etc) in your account settings.

(more…)

How to check the booking history?2022-01-29T16:44:01+08:00

You can check your booking history to manage your booking and reservation. You can browse or view more detail of the borrowed item. (more…)

How to contact the Host?2022-01-29T13:16:27+08:00

Rentolf has the instant message feature for communication between the borrower and the host. (more…)

How to return the borrowed item?2021-09-12T12:41:53+08:00

There are some ways to return the borrowed item which shows on the product detail page and your reservation confirmation. (more…)

Hosts / Lenders FAQ

If you meet the host / lender problem, you can visit our Business FAQ.

Business FAQ
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