Business FAQ2022-04-09T09:20:45+08:00

FAQ for Product Management

How to use the address picker?2022-02-01T00:45:52+08:00

Address picker is used for setup the self-pickup and return location. (more…)

How to manage your items?2022-01-30T08:28:44+08:00

After adding your item in Rentolf, you can manage and edit the item detail. (more…)

Why the product cannot display in the platform?2021-09-12T22:53:02+08:00

There are a lot of reasons about the product cannot display in the platform. (more…)

How to setup the self pickup location list?2021-09-12T22:45:31+08:00

Self pickup and return is one of the delivery methods. You need to setup the location list before you use this delivery method. (more…)

How to set the product listing categories?2021-09-12T22:31:29+08:00

The product can be listed in different categories. The maximum categories of listing is two. (more…)

How to set the rental and deposit currency?2021-09-12T22:26:54+08:00

The host can set the default local currency when the host create the product. (more…)

What is “Continue reservation” in product creation?2021-09-12T22:22:15+08:00

“Continue reservation” means your product will keep on the platform after borrowed by the other people. (more…)

How to temporary take off my product in the platform?2021-09-12T12:17:51+08:00

First of all, you need to visit the manage product page. You can mouse over on  your profile thumbnail which located on the top-right-hand corner in the website and click “My Business”. You will see the sub-menu on left in the website. Click “Manage Products”. (more…)

How to upload product?2022-01-29T16:00:41+08:00

It is very easy to upload your product. First of all, you need to prepare the product image, price, deposit and pick-up / delivery method. (more…)

FAQ for Account Management

FAQ for Rental / Reservation Management

How to cancel the reservation?2022-01-29T16:36:27+08:00

Borrower made the reservation to you, but your item is out of control. You can cancel the reservation to notify the borrower. (more…)

How to manage the rental status?2022-01-29T16:25:08+08:00

When borrower made the reservation to you, you should do the following steps to ensure the rental successful. (more…)

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